Self-reported as: “I can work in English”

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Salary context

Reference numbers based on US PyME hiring data; candidate value self-reported and parsed from the application form.

Work experience

1. Customer Success Manager · Exypnos

   Jan 2023 — Dec 2023
   · Tech

   Led customer support from onboarding to provide the best experience with our Cybersecurity Assessments during and after completion. Planning, management, and follow-up of each project carried out with our clients. Follow-up of renewals and upselling…

2. Sales Representative · Acsendo a Crehana Company

   Jul 2022 — Nov 2022
   · Tech

   Advised prospects interested in our Software coming from inbound leads. Identified prospect needs and provided strategic solutions based on our tool. Presented demonstrations to each client simulating their real experience with our product…

3. Sales Account Executive · Plerk

   Feb 2022 — May 2022
   · Tech

   Prospect and capture new business opportunities and potential clients in Latam. Prepare and present commercial proposals to potential clients, responding to their needs. Carry out the post-sale Training/Onboarding process in the use of platforms and…

4. Inside Sales Representative · iFood Colombia

   May 2021 — Jan 2022
   CO· Delivery/ E-commerce

   Prospect and capture potential clients, restaurants, markets, and liquor stores, to expand Ifood's presence in the country. Keep allied accounts active to ensure a good experience within the company and increase loyalty indicators. Advise and sell…

5. Sales and Marketing Executive · Ideal trading SAS

   Oct 2018 — May 2020
   CO

   Perform commercial follow-up and client monitoring to ensure a pleasant experience and promote client loyalty. Lead impulse and promotion activities at points of sale. Manage the company's relationship with the client via SMS, Email Marketing…

6. Sales Advisor · Ideal trading SAS

   Prospect and capture new clients in the cities of Barranquilla and Cartagena to achieve the company's weekly and monthly objectives. Foster loyalty among partners by seeking an increase in month-over-month purchases. Meet the number of new monthly…

Education

1. Specialization · Universidad del Norte

   2018
   · Management of Organizational Communication
2. Professional Degree · Universidad del Norte

   2013
   · Social Communications and Journalism

Achievements

• Achievement #1: Exceeded the monthly goal for generating quality leads by 25%.
• Achievement #2: Exceeded CRM activities by 30% regarding client follow-up and new business generation.
• Achievement #1: Exceeded the monthly sales goal by 30% for 3 consecutive months.
• Achievement #2: Achieved first place in the area for exceeding my monthly goal by 180% during my third month at the company.