Timezone overlap
9h overlap with US East · Argentina
English level
Advanced
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(es)Skills & tools
Skills
Tools
About
Agustina brings eight years of experience in customer service and operations, demonstrating a strong ability to manage high-traffic retail and gastronomic environments. Most recently, from 2025 to 2026, she developed her expertise in Customer Service & Operations at a Gastronomic Establishment, overseeing daily customer interactions, contributing to efficient operational flow, and utilizing tools like QR and POS systems. Her career arc includes roles as a Sales Advisor & Customer Experience specialist at a Footwear Store (2024–2025), building on foundational experience as a Sales Associate & Customer Support at a Retail Store (Kiosco-Almacén) from 2018 to 2024. In the latter role, she cultivated lasting relationships with regular clients over five years, known for her consistent and friendly service. She completed her high school education at Educational Center Buenos Aires Centro Educativo Nivel Secundario (CENS) N°451 in 2018. Committed to continuous learning, she quickly adapts to new positions and work environments, consistently delivering professional and empathetic service.
Highlights
- Built lasting relationships with regular clients by providing consistent and friendly service over 5 years
Work preferences
- Job type
- Full-time
- Company size / type
- Large/multinational (200+), Social/Environmental Impact Company
- Culture
- Large Company
- Industries
- Media & Entertainment
- Hours
- EST business hours
- Available from
- Jul 2026
Salary context
Benchmarks for SMB non-tech role · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Customer Service & Operations · Gastronomic EstablishmentFeb 2025 — Jun 2026
- Provided warm and professional front-of-house service, focusing on active listening and guest satisfaction. - Managed counter operations and order processing, ensuring a welcoming environment for every customer. - Facilitated seamless transactions…
- Sales Advisor & Customer Experience · Footwear StoreAug 2024 — Jan 2025
- Offered highly personalized styling advice and product recommendations based on individual client needs and preferences. - Acted as a brand ambassador, ensuring every visitor felt heard and valued during their shopping journey. - Oversaw inventory…
- Sales Associate & Customer Support · Retail Store (Kiosco-Almacén)Mar 2018 — Jun 2024
- Delivered dedicated, long-term customer assistance, resolving daily inquiries with a solution-oriented approach. - Built lasting relationships with regular clients by providing consistent and friendly service over 5 years. - Managed stock and…
Education
- High School · Educational Center Buenos Aires Centro Educativo Nivel Secundario (CENS) N°4512013—2018AR