Self-reported as: “I struggle but I can”

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About

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Hours

EST business hours

Salary context

Benchmarks for Operations · Senior (7+ yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. Administration and Demand Control Analyst · Celomat S.A.

   Jan 2022 — Present

   Created email templates and sales report formats. Wrote and assembled procedures. Assembled and sent customer satisfaction surveys. Maintained a contact database. Created company BPM videos. Received orders and communicated daily with clients…

2. Social Media Management · Freelance

   Jan 2020

   Managed social media for clients in sales and alternative therapy sectors. Created content strategies on Instagram, Facebook, Marketplace, and Google Ads. - Improved client engagement and online presence.

3. Co-coordinator - Trades Program · Fundación CUBA

   Jan 2018 — Jan 2020

   Managed program social media, designed promotional flyers, coordinated courses and managed supplies, contacted students, and performed administrative tasks (database, registrations, surveys, statistical analysis, budget management). - Increased…

4. Billing and Supplier Payment Analyst · Cook Master S.R.L.

   Jan 2013 — Jan 2017

   Invoicing, shipping document control, analysis and reports, collections follow-up, customer service, payment issuance, account reconciliation, and supplier relations.

Education

1. Bachelor's · Universidad Siglo 21

   2020
   · Public and Institutional Relations
2. Operator · Escuela de Psicología Social San Isidro- Instituto de Formación Superior DIPREGEP 5614

   2015
   · Social Psychology