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Timezone overlap

9h overlap with US East · Argentina

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English level

Full Professional

C2

Detected from your CV

(es)
Other languages:Spanish (native)es:Native

Skills & tools

Skills

Comunicación efectivaRelación con partnersAnálisis de datosGestión de cuentasNegociaciónOptimización de revenueCustomer SuccessDesarrollo de negociosTurismService excellenceConflict ManagementLeadershipData processingBilling and paymentsOnboarding trainingTraining

Tools

No tools listed yet.

About

Agustina is a Business Processing Specialist at Assurant, where she applies her 9+ years of experience in identifying process strengths and weaknesses to deliver effective solutions. Her background covers diverse areas including B2B businesses and customer service. Previously, she served as a Treasury Analyst at Casano Gráfica S.A. and held roles as a Product Specialist and in Customer Service at Galicia Seguros. This experience has honed her ability to manage accounts, analyze processes, and optimize outcomes. She holds a Licenciatura in Turismo from Universidad Nacional de Lanús and completed her Tripulante de Cabina training at AERO C.E.S.N.A. She maintains an ongoing focus on continuous improvement and is currently studying Tourism and environmental management.

Work preferences

Job type
Freelance / Independent, Full-time, Part-time
Company size / type
—
Culture
—
Industries
Business Consulting, E-commerce, Finance & Accounting, Marketing & Advertising, Media & Entertainment, Tourism & Hospitality
Hours
EST business hours
Remote experience
Currently based in Buenos Aires working for United States of America (USA)

Salary context

Benchmarks for SMB non-tech role · Senior (7+ yrs).

India equivalent
$1,600/mo
This candidate
$2,000/mo
US local hire
$7,000/mo
Save ~$60,000/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. SSR Business Processing Specialist · Assurant
    Nov 2023 — Present
    USUS company · remote

    - Gestión de procesos financieros y relación con clientes internacionales. - Seguimiento de pagos, análisis de métricas y mejora de procesos. - Capacitación a nuevos ingresos y trabajo colaborativo con stakeholders.

  2. Analista de Tesorería · Casano Gráfica S.A.
    Nov 2022 — Nov 2023
    AR

    - Gestión de cuentas, conciliaciones, cash flow y análisis financiero. - Interacción con clientes y proveedores, optimización de procesos administrativos.

  3. Especialista de Productos · Galicia Seguros
    Feb 2019 — Mar 2023
    AR

    - Gestión de cartera de productos y atención a clientes. - Análisis de necesidades y mejora de la experiencia del cliente.

  4. Atención al Cliente · Galicia Seguros
    Jun 2017 — Feb 2019
    AR

    - Relación directa con clientes, resolución de problemas y fidelización.

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Education

  1. Licenciatura · Universidad Nacional de Lanús
    AR· Turismo
  2. Tripulante de Cabina · AERO C.E.S.N.A
  3. Bachillerato · Modern School
    · Ciencias Naturales
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