Self-reported as: “Would not be able to work in English - None or basic”

Skills & tools

About

Work preferences

Job type

Consulting, Full-time, Part-time

Company size / type

Growth-stage startup (21-200), Large/multinational (200+), Social/Environmental Impact Company

Culture

Large Company, Public Organization

Industries

Health & Telemedicine

Hours

EST business hours

Remote experience

Currently working remotely.

Salary context

Benchmarks for Customer Success · Mid (3–7 yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. Home Office (Part Time) · OSDE

   Jan 2022 — Present
   · Salud

   - Managed and authorized mental health and disability benefits. - Provided support and advice to members and healthcare professionals. - Effectively resolved inquiries and conflicts.

2. AUTOMOTRIZ · STELLANTIS SOUTH AMÉRICA

   Jan 2021 — Jan 2022
   · AUTOMOTRIZ

   - Provided comprehensive support for Peugeot-Citroën requests. - Issued credit files and order forms. - Managed documentation and resolved conflicts in administrative processes.

3. AUTOMOTRIZ · GIAMA

   Jan 2017 — Jan 2021
   · AUTOMOTRIZ

   - Sold savings plans to clients nationwide via outbound and inbound calls. - Used CRM for client follow-up and management. - Resolved post-sale conflicts to improve customer experience.

Education