Timezone overlap
9h overlap with US East · Argentina
English level
Upper Intermediate
Detected from your CV
(es)Skills & tools
Skills
Tools
About
Agustina currently works as a Customer Service Representative for a short-term vacation rental company in Buenos Aires, Argentina. In this role, she manages guest relations, handles reservations, coordinates with cleaning and maintenance teams, and resolves night issues across platforms like Airbnb, Booking.com, and Vrbo. She brings 12.5 years of experience in diverse industries, including e-commerce, hospitality, and finance. Prior to her current role, she gained valuable experience in administration at International Trade 'Libre a Bordo' from 2015 to 2021, and served as a Sales Assistant at Pasta Factory 'La Paz' from 2013 to 2019. This background has equipped her with a solid foundation in operations and customer interactions. She holds a Bachelor's Degree in Journalism from Business and Social Science University. Known for her calm approach under pressure, she enjoys finding practical solutions and is committed to continuously learning new tools and processes to deliver exceptional customer experiences.
Highlights
- Easy problem-solving in the most practical and convenient way
Work preferences
- Job type
- Consulting, Freelance / Independent, Full-time, Part-time
- Company size / type
- Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+), Nonprofit / NGO, Social/Environmental Impact Company
- Culture
- Early-stage startup (0-20), Growth-stage startup (21-200), Large Company, Nonprofit / NGO
- Industries
- Business Consulting, E-commerce, Finance & Accounting, Health & Telemedicine, Human Resources & Recruitment, Media & Entertainment, Tourism & Hospitality
- Hours
- EST business hours
- Remote experience
- Based in Buenos Aires, AR — worked for a Grown-stage startup in Paris , FR
- Available from
- Jul 2026
- Notice period
- 2 weeks
- Engagement
- Open to contract / freelance
Salary context
Benchmarks for SMB non-tech role · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Customer Service Representative · short-term vacation rental companyJan 2022 — Present· short-term vacation rental
Customer service for a short-term vacation rental company. - Managed guest communications through Airbnb, Booking.com, Vrbo and other OTA platforms. - Handled reservations, modifications, cancellations and guest inquiries. - Coordinated check-ins…
- Administration · International Trade 'Libre a Bordo'Jan 2015 — Jan 2021AR
- Administrative support, documentation, customer service and daily office operations.
- Sales Assistant · Pasta Factory "La Paz"Jan 2013 — Jan 2019AR
- Customer service, sales and cash handling.
Education
- Bachelor's Degree · Business and Social Science University2014—2018AR· Journalism