Self-reported as: “I struggle but I can”

Skills & tools

About

Work preferences

Job type

Freelance / Independent, Full-time, Part-time

Company size / type

Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+), Nonprofit / NGO, Social/Environmental Impact Company

Culture

Early-stage startup (0-20), Growth-stage startup (21-200), Independent, Large Company, Nonprofit / NGO, Public Organization

Industries

Business Consulting, E-commerce, Finance & Accounting, Health & Telemedicine, Human Resources & Recruitment, Information Technology, Manufacturing, Marketing & Advertising, Media & Entertainment, Online Education & Training, Tourism & Hospitality

Hours

EST business hours

Remote experience

-

Salary context

Benchmarks for Operations · Senior (7+ yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. Senior Expert in Credits and Collections | Billing · Gire S.A.

   Jun 2021 — Present

   Implemented and directed effective collections management strategies, including making claims to clients for outstanding debts, thereby ensuring a constant flow of income and reducing overdue accounts. - Developed and implemented innovative and…

2. Coordinator of Current Accounts and Collections | Billing · Errepar S.A.

   Nov 2020 — Jun 2021

   Controlled and managed the billing and collections process. Ensured information reliability for decision-making. Supervised credit management, as well as collections and billing. Improved internal workflows, ensuring the management system positively…

3. Manager of Billing and Accounts Receivable / Credits and Collections · Bolsapel S.A.I.C.I.F.yA.

   Dec 2017 — Nov 2020

   Effectively managed client relationships, updating contacts in the system. Handled the entry and allocation of payment receipts from various payment methods. Escalated uncollectible cases for validation by senior management before transferring them…

4. Head of Billing and High-Volume Current Accounts · Grupo Clarín

   Jan 2000 — Dec 2017

   Updated and improved the SAP system through new implementations. Supervised the Finance, Billing, and Collections department. Coordinated and directed the team's work to achieve proposed objectives. Developed and applied innovative methods to detect…

5. Administrative Assistant / Treasurer · Pinturerías Profesional Marcos S.R.L.

   Jan 1990 — Jan 2000

   Issued accurate and detailed invoices to clients, ensuring agreed payment deadlines were met. Maintained accurate and up-to-date records of all financial transactions, ensuring all established financial policies and procedures were followed…

Education

1. Bachelor's degree · Universidad Nacional de Quilmes. UNQUI

Achievements

• Successfully implemented a new automated collections management system, reducing the average debt recovery time by 30%, as well as establishing a more rigorous credit evaluation process prior to sale, which led to a significant reduction in financial risks for the company.
• Additionally, led a team of collections specialists, providing them with training and guidance to improve their debt recovery effectiveness and achieving a 15% increase in team productivity.
• Implemented an efficient billing process that allowed us to recover a three-year-old debt and improve the collection rate by 100%.
• Recovered debts that were three years old and created a billing process that kept them up-to-date 100%.
• Additionally, collected 100% of overdue debts and received commendations from management for my ability to take initiative within the sector.